This notice (the “Website Privacy Policy”) describes the privacy policy of Hughes Network Systems, LLC (HUGHES) as it relates to Hughes’ Websites at, and any related site maintained and operated by Hughes (collectively, the “Website”). This Privacy Policy does not apply to the Hughes/HughesNet® service. The privacy practices applicable to that service can be found on our Subscriber Policies page.

Hughes reserves the right, in its sole discretion, to modify or change this Privacy Policy at any time with or without prior notice to you. You should visit this page periodically to review the current Privacy Policy; the date of the last update will be posted at the top of this Privacy Policy for your convenience. Your continued use of the Website following the posting of any changes to the Privacy Policy constitutes your acceptance of those changes. If at any time you do not agree with this Privacy Policy, you must immediately stop using the Website.

What information we collect

Hughes may ask for and collect from you personally identifiable information at certain points throughout the site. Depending on the information and/or services you request, you may be asked to provide your name, email address, address, phone number, and similar information. If you order a product or service, you may be asked for financial information such as a credit card number. Once you provide your personal information, you are not anonymous to Hughes.

How Hughes uses your information

Hughes may use your information:

  • To process and respond to inquiries and for the purposes for which you provided the information, such as to receive further information about a product or service;
  • To improve the content and navigability of the Website;
  • To alert you to new site features, special events, offers, and services;
  • To enforce our Terms of Use;
  • In the future, we may sell some or all of our assets or reorganize our corporate structure. In such transactions, customer information generally is one of the transferred business assets. In the event of a sale or reorganization of our assets, including our database, customer information may be transferred. We will require recipients of customer information to honor our privacy policy. Who Hughes shares the information with: Hughes will disclose your personally identifiable information to another company only to (1) complete your request (e.g., providing information about a service), or (2) outsource one or more of the functions described in the previous section. We may share your information with the proper authorities in response to a subpoena, legal order, or official request, or when we believe you have acted in violation of our Terms of Use.

Where and when Hughes collects information on the Website

In addition to the information you knowingly provide, Hughes keeps track of the domains and IP addresses from which people visit us. We also collect site usage statistics such as Web browser types and page requests. This data is not personally identifiable and is used to more efficiently operate Hughes’ business, prepare for network load demands, promote our services, and administer the Website. We may share with our affiliates aggregated statistical information about the use of the Website.

How we collect information

In addition to the information gathered as described above, there is a technology called “cookies” which can be used to provide you with tailored information from a Website. A cookie is an element of data that a Website can send to your browser, which may then store it on your system. Hughes sometimes makes use of cookies on the Website so that Hughes can better serve you when you return to the Website. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. However, please note that disabling cookies may prevent you from taking advantage of certain features on the Website.

How we protect information

Hughes attempts to protect against the loss, misuse, and alteration of your personal information. Our servers are protected by reasonable physical and electronic security.


This Website is not directed toward children under 13 years of age, nor does Hughes knowingly collect information from children under 13. If you are under 13, please do not submit any personally identifiable information to Hughes.

Notice Regarding Hughes’ Position on Child Pornography

Hughes takes its commitment to protect children from exploitation over the Internet extremely seriously. Consequently, Hughes is working hand-in-hand with the National Center for Missing and Exploited Children (NCMEC) and other law enforcement agencies on this important project. One of the efforts that Hughes has undertaken in this regard is to establish a specially designated email address,, for complaints about child pornography. Hughes further commits that all complaints received shall be investigated promptly, generally within three (3) business days or less. No Hughes facilities or services may be used by in any fashion for the transmission or dissemination of images containing child pornography.


You may change your preferences relating to the receipt of Hughes information by emailing us at We will use reasonable efforts to process any change you make.


The Website contains links to third-party Websites. Hughes is not responsible for the privacy practices or the content of such Websites.


If you have any questions, concerns, or suggestions regarding this privacy policy, please email us at

Revised 10-1-08